News & Updates
For the past 10 years we have been through many challenges, victories, problems and failures. Now we share our knowledge, cases and best practices with you:
News
Customer Support Funnel: Why Is It Integral For...
Mapping your customer support funnel helps your brand achieve the most integral aspects of your company, such as maintaining your customer success ratio and redefining your customer experience so that...
Customer Support Funnel: Why Is It Integral For...
Mapping your customer support funnel helps your brand achieve the most integral aspects of your company, such as maintaining your customer success ratio and redefining your customer experience so that...
Social Media Marketing: A Digital Playground Fo...
What Is Social Media Marketing? Social media marketing has become the common ground of success for many brands, whether new or old. It's a marketing strategy where companies of all...
Social Media Marketing: A Digital Playground Fo...
What Is Social Media Marketing? Social media marketing has become the common ground of success for many brands, whether new or old. It's a marketing strategy where companies of all...
Why Should You Outsource Your Backoffice Servic...
Introduction To Backoffice Services: Every business, whether big or small, possesses a set of non-technical and non-competitive task that are also referred as "back office services." It includes creating order...
Why Should You Outsource Your Backoffice Servic...
Introduction To Backoffice Services: Every business, whether big or small, possesses a set of non-technical and non-competitive task that are also referred as "back office services." It includes creating order...
Why Is HLS The Best Choice for Onboarding B2B C...
Whether it's a social media marketing agency or the top BPO process outsourcing company, B2B onboarding should be smooth and professional for the new B2B clients so they can garner...
Why Is HLS The Best Choice for Onboarding B2B C...
Whether it's a social media marketing agency or the top BPO process outsourcing company, B2B onboarding should be smooth and professional for the new B2B clients so they can garner...
The Ultimate Guide to Calculating Virtual Perso...
Over the years, businesses have been recalibrating their strategy for delivering their day-to-day tasks. Whether it's the completion of industry-relevant databases for analysis or compiling a daily order record, it...
The Ultimate Guide to Calculating Virtual Perso...
Over the years, businesses have been recalibrating their strategy for delivering their day-to-day tasks. Whether it's the completion of industry-relevant databases for analysis or compiling a daily order record, it...
5 Must-Know Tips for Stellar Customer Service
Being a company owner, you must have felt a dire need for instilling your business with good customer service! This benchmark should be met by companies that need to strive...
5 Must-Know Tips for Stellar Customer Service
Being a company owner, you must have felt a dire need for instilling your business with good customer service! This benchmark should be met by companies that need to strive...