News & Updates
For the past 10 years we have been through many challenges, victories, problems and failures. Now we share our knowledge, cases and best practices with you:
News
10 Proven Tips To Deliver Top-Notch Phone Suppo...
Phone support has become an integral part in keeping customer's trust intact and create a brand image of any business with credibility, authenticity, and being a customer-first company. Off-course, a human...
10 Proven Tips To Deliver Top-Notch Phone Suppo...
Phone support has become an integral part in keeping customer's trust intact and create a brand image of any business with credibility, authenticity, and being a customer-first company. Off-course, a human...
12 Most Powerful Customer Support Stats From 2024!
Customer support is the backbone of any successful business. In 2024, the landscape of customer support is constantly evolving to meet the needs and expectations of consumers, making these stats...
12 Most Powerful Customer Support Stats From 2024!
Customer support is the backbone of any successful business. In 2024, the landscape of customer support is constantly evolving to meet the needs and expectations of consumers, making these stats...
Why Should You Use The Best Email Support Servi...
According to a new research, 60% of the customers show discontentmentupon receiving late responses on their emails from the desired companies. This suggests a clear need and scope of improvement...
Why Should You Use The Best Email Support Servi...
According to a new research, 60% of the customers show discontentmentupon receiving late responses on their emails from the desired companies. This suggests a clear need and scope of improvement...
Is Outsourcing The Best Way To Get 24/7 Live Cu...
Delivering a 24-hour live customer support, had once, become one of the most deepest challenges for businesses while on the other hand, it became one of the most greatest conveniences...
Is Outsourcing The Best Way To Get 24/7 Live Cu...
Delivering a 24-hour live customer support, had once, become one of the most deepest challenges for businesses while on the other hand, it became one of the most greatest conveniences...
E-commerce Marketing: A Powerful Way To Promote...
Let's discuss the main aspects that make up e-commerce marketing with special details on the role of content marketing, social media marketing, and search engine optimization (SEO) as well as...
E-commerce Marketing: A Powerful Way To Promote...
Let's discuss the main aspects that make up e-commerce marketing with special details on the role of content marketing, social media marketing, and search engine optimization (SEO) as well as...
11 Impactful Customer Support Scripts For Your ...
The use of customer support scripts is crucial for live chat agents in the BPO industry. These scripts not only increase efficiency and consistency but also contribute to improved training...
11 Impactful Customer Support Scripts For Your ...
The use of customer support scripts is crucial for live chat agents in the BPO industry. These scripts not only increase efficiency and consistency but also contribute to improved training...