News & Updates

For the past 10 years we have been through many challenges, victories, problems and failures. Now we share our knowledge, cases and best practices with you:

News

Why Should You Use The Best Email Support Service In 2024?

Why Should You Use The Best Email Support Servi...

According to a new research, 60% of the customers show discontentmentupon receiving late responses on their emails from the desired companies. This suggests a clear need and scope of improvement...

Why Should You Use The Best Email Support Servi...

According to a new research, 60% of the customers show discontentmentupon receiving late responses on their emails from the desired companies. This suggests a clear need and scope of improvement...

Is Outsourcing The Best Way To Get 24/7 Live Customer Support?

Is Outsourcing The Best Way To Get 24/7 Live Cu...

Delivering a 24-hour live customer support, had once, become one of the most deepest challenges for businesses while on the other hand, it became one of the most greatest conveniences...

Is Outsourcing The Best Way To Get 24/7 Live Cu...

Delivering a 24-hour live customer support, had once, become one of the most deepest challenges for businesses while on the other hand, it became one of the most greatest conveniences...

E-commerce Marketing: A Powerful Way To Promote Business Online!

E-commerce Marketing: A Powerful Way To Promote...

Let's discuss the main aspects that make up e-commerce marketing with special details on the role of content marketing, social media marketing, and search engine optimization (SEO) as well as...

E-commerce Marketing: A Powerful Way To Promote...

Let's discuss the main aspects that make up e-commerce marketing with special details on the role of content marketing, social media marketing, and search engine optimization (SEO) as well as...

11 Impactful Customer Support Scripts For Your Live Chat Agents

11 Impactful Customer Support Scripts For Your ...

The use of customer support scripts is crucial for live chat agents in the BPO industry. These scripts not only increase efficiency and consistency but also contribute to improved training...

11 Impactful Customer Support Scripts For Your ...

The use of customer support scripts is crucial for live chat agents in the BPO industry. These scripts not only increase efficiency and consistency but also contribute to improved training...

Customer Success Trends: Stats From 2024 (Infographic)

Customer Success Trends: Stats From 2024 (Infog...

Read the latest trends of customer success management in 2024. Check out our latest infographics to understand the importance of using online customer support. Learn about the business industries using...

Customer Success Trends: Stats From 2024 (Infog...

Read the latest trends of customer success management in 2024. Check out our latest infographics to understand the importance of using online customer support. Learn about the business industries using...

Hiring A Digital Marketing Agency For A Full-Cycle Strategy (GUIDE)

Hiring A Digital Marketing Agency For A Full-Cy...

Digital marketing has witnessed a trend: most new businesses enter online market without a proper strategy crafted by a digital marketing consultant. It may be exciting for solopreneurs or business...

Hiring A Digital Marketing Agency For A Full-Cy...

Digital marketing has witnessed a trend: most new businesses enter online market without a proper strategy crafted by a digital marketing consultant. It may be exciting for solopreneurs or business...