News & Updates
For the past 10 years we have been through many challenges, victories, problems and failures. Now we share our knowledge, cases and best practices with you:
News

5 Most Effective Customer Support Practices To ...
Customer support is the backbone of any successful business. In 2025, with the ever-evolving technology and customer expectations, it's crucial to stay ahead of the game. Here are the top 5...
5 Most Effective Customer Support Practices To ...
Customer support is the backbone of any successful business. In 2025, with the ever-evolving technology and customer expectations, it's crucial to stay ahead of the game. Here are the top 5...

5 Strategies to Increase Repeat Customers: A Gu...
Repeat customers tend to spend more, exhibit higher levels of trust in your brand, and are more likely to recommend your products or services to others. For businesses relying on BPO...
5 Strategies to Increase Repeat Customers: A Gu...
Repeat customers tend to spend more, exhibit higher levels of trust in your brand, and are more likely to recommend your products or services to others. For businesses relying on BPO...

6 Easy Tips To Boost Your Customer Loyalty In N...
What Is Customer Loyalty? Customer loyalty is more than just a buzzword in the world of business. It is a powerful force that can make or break a company's...
6 Easy Tips To Boost Your Customer Loyalty In N...
What Is Customer Loyalty? Customer loyalty is more than just a buzzword in the world of business. It is a powerful force that can make or break a company's...
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Using A Solid Sales Call Strategy For Quality B...
One of the key benefits of running B2B sales campaigns is the ability to collect valuable data and insights. By analyzing the results of their campaigns, companies can gain a...
Using A Solid Sales Call Strategy For Quality B...
One of the key benefits of running B2B sales campaigns is the ability to collect valuable data and insights. By analyzing the results of their campaigns, companies can gain a...

Expert Insights: How Call Centers Boost Custome...
Read our 5 carefully curated case studies that suggest that having a solid customer call care center is still a cornerstone for having a higher customer retention ratio. These companies...
Expert Insights: How Call Centers Boost Custome...
Read our 5 carefully curated case studies that suggest that having a solid customer call care center is still a cornerstone for having a higher customer retention ratio. These companies...

2025 CX Trends: What's The Future of Customer E...
With every business industry being fiercely competitive, experts suggest that 2025 is the year of hosting top-notch customer experience to keep the end user in the loop of your products...
2025 CX Trends: What's The Future of Customer E...
With every business industry being fiercely competitive, experts suggest that 2025 is the year of hosting top-notch customer experience to keep the end user in the loop of your products...