News & Updates
For the past 10 years we have been through many challenges, victories, problems and failures. Now we share our knowledge, cases and best practices with you:
News
Why Human Help Desk Support Trumps AI Every Time
In a tough market where customer expectations are rising and AI fatigue is growing, human-led help desk services are not a luxury—they’re a necessity. While AI tools may offer speed,...
Why Human Help Desk Support Trumps AI Every Time
In a tough market where customer expectations are rising and AI fatigue is growing, human-led help desk services are not a luxury—they’re a necessity. While AI tools may offer speed,...
2D Video Animation in 2025: How It Drives Traff...
From product explainers to bite-sized social ads, 2D animations offer clarity, storytelling power, and affordability. But beyond aesthetics, their true value lies in how effectively they drive online traffic, boost...
2D Video Animation in 2025: How It Drives Traff...
From product explainers to bite-sized social ads, 2D animations offer clarity, storytelling power, and affordability. But beyond aesthetics, their true value lies in how effectively they drive online traffic, boost...
7 Impactful Tasks to Outsource to a Virtual Per...
A virtual personal assistant today isn’t just someone who replies to emails or books meetings. Many are highly skilled professionals who can manage operations, boost customer service, and even help...
7 Impactful Tasks to Outsource to a Virtual Per...
A virtual personal assistant today isn’t just someone who replies to emails or books meetings. Many are highly skilled professionals who can manage operations, boost customer service, and even help...
What Is The Impact of Live Chat Support On Onli...
In conclusion, live chat support in 2025 is no longer just a customer service add-on but a powerful sales tool that enhances the entire online shopping experience. By adopting the...
What Is The Impact of Live Chat Support On Onli...
In conclusion, live chat support in 2025 is no longer just a customer service add-on but a powerful sales tool that enhances the entire online shopping experience. By adopting the...
Chat Support vs. Phone Support: Which Is Right ...
Whether you're an e-commerce brand scaling fast or a legacy business adapting to new customer behaviors, your support infrastructure plays a critical role in growth and retention. With over a...
Chat Support vs. Phone Support: Which Is Right ...
Whether you're an e-commerce brand scaling fast or a legacy business adapting to new customer behaviors, your support infrastructure plays a critical role in growth and retention. With over a...
Revolutionize Your Back-Office with Skilled Hum...
Strong back-office operations don’t just happen by chance. They’re built through consistent effort, clear systems, and—most importantly—skilled people. Training is not an optional benefit. It’s the foundation that supports everything...
Revolutionize Your Back-Office with Skilled Hum...
Strong back-office operations don’t just happen by chance. They’re built through consistent effort, clear systems, and—most importantly—skilled people. Training is not an optional benefit. It’s the foundation that supports everything...