News & Updates

For the past 10 years we have been through many challenges, victories, problems and failures. Now we share our knowledge, cases and best practices with you:

News

Using A Solid Sales Call Strategy For Quality B2B Leads

Using A Solid Sales Call Strategy For Quality B...

One of the key benefits of running B2B sales campaigns is the ability to collect valuable data and insights. By analyzing the results of their campaigns, companies can gain a...

Using A Solid Sales Call Strategy For Quality B...

One of the key benefits of running B2B sales campaigns is the ability to collect valuable data and insights. By analyzing the results of their campaigns, companies can gain a...

Expert Insights: How Call Centers Boost Customer Retention - 5 Case Studies!

Expert Insights: How Call Centers Boost Custome...

Read our 5 carefully curated case studies that suggest that having a solid customer call care center is still a cornerstone for having a higher customer retention ratio. These companies...

Expert Insights: How Call Centers Boost Custome...

Read our 5 carefully curated case studies that suggest that having a solid customer call care center is still a cornerstone for having a higher customer retention ratio. These companies...

2025 CX Trends: What's The Future of Customer Experience?

2025 CX Trends: What's The Future of Customer E...

With every business industry being fiercely competitive, experts suggest that 2025 is the year of hosting top-notch customer experience to keep the end user in the loop of your products...

2025 CX Trends: What's The Future of Customer E...

With every business industry being fiercely competitive, experts suggest that 2025 is the year of hosting top-notch customer experience to keep the end user in the loop of your products...

5 Strategic Steps To Build A Customer-First Company Online

5 Strategic Steps To Build A Customer-First Com...

As we look towards 2024 and beyond, the importance of becoming a customer-first company cannot be overstated. By prioritizing customer satisfaction, loyalty, and lifetime value, businesses can position themselves for...

5 Strategic Steps To Build A Customer-First Com...

As we look towards 2024 and beyond, the importance of becoming a customer-first company cannot be overstated. By prioritizing customer satisfaction, loyalty, and lifetime value, businesses can position themselves for...

What Is the Role Of A Customer Support Rep In An Ed-Tech Company?

What Is the Role Of A Customer Support Rep In A...

While ed-tech is a fresh domain to work in, there is already a propelling competition amongst the brands that try by width and breadth to capture their online target audience...

What Is the Role Of A Customer Support Rep In A...

While ed-tech is a fresh domain to work in, there is already a propelling competition amongst the brands that try by width and breadth to capture their online target audience...

How Should You Refine Your Customer Service Strategies Online?

How Should You Refine Your Customer Service Str...

With regards to latest customer service stats, it has been known that 99% think businesses need to improve their service and support, and there is still much room for improvement....

How Should You Refine Your Customer Service Str...

With regards to latest customer service stats, it has been known that 99% think businesses need to improve their service and support, and there is still much room for improvement....