News & Updates

For the past 10 years we have been through many challenges, victories, problems and failures. Now we share our knowledge, cases and best practices with you:

News

What Is the Role Of A Customer Support Rep In An Ed-Tech Company?

What Is the Role Of A Customer Support Rep In A...

While ed-tech is a fresh domain to work in, there is already a propelling competition amongst the brands that try by width and breadth to capture their online target audience...

What Is the Role Of A Customer Support Rep In A...

While ed-tech is a fresh domain to work in, there is already a propelling competition amongst the brands that try by width and breadth to capture their online target audience...

How Should You Refine Your Customer Service Strategies Online?

How Should You Refine Your Customer Service Str...

With regards to latest customer service stats, it has been known that 99% think businesses need to improve their service and support, and there is still much room for improvement....

How Should You Refine Your Customer Service Str...

With regards to latest customer service stats, it has been known that 99% think businesses need to improve their service and support, and there is still much room for improvement....

5 Powerful Backoffice Roles To Outsource In  2024

5 Powerful Backoffice Roles To Outsource In 2024

Every company is ought to complete its internal and external tasks that make up its routine when it comes to operations. In this case, the back-office tasks include the non-technical...

5 Powerful Backoffice Roles To Outsource In 2024

Every company is ought to complete its internal and external tasks that make up its routine when it comes to operations. In this case, the back-office tasks include the non-technical...

Customer Journey: What Makes Or Breaks Your Audience?

Customer Journey: What Makes Or Breaks Your Aud...

These metrics are called the ultimate "moments of truths" - referred to as the buying aspects that if clutched, they affects the customer's journey so positively that they instantly decide...

Customer Journey: What Makes Or Breaks Your Aud...

These metrics are called the ultimate "moments of truths" - referred to as the buying aspects that if clutched, they affects the customer's journey so positively that they instantly decide...

Is Social Media Becoming The Next Big Thing For Customer Support?

Is Social Media Becoming The Next Big Thing For...

Social media is not just a platform for sharing photos and updates; it has become the next big thing for customer support. Brands that embrace social media as a customer...

Is Social Media Becoming The Next Big Thing For...

Social media is not just a platform for sharing photos and updates; it has become the next big thing for customer support. Brands that embrace social media as a customer...

9 Surefire Tips To Hire The Best Animated Video Production Online

9 Surefire Tips To Hire The Best Animated Video...

Choosing the right 2D animation studio is a critical decision that can significantly impact your project's success and brand representation. As you navigate through the hiring process, remember that the...

9 Surefire Tips To Hire The Best Animated Video...

Choosing the right 2D animation studio is a critical decision that can significantly impact your project's success and brand representation. As you navigate through the hiring process, remember that the...