News & Updates
For the past 10 years we have been through many challenges, victories, problems and failures. Now we share our knowledge, cases and best practices with you:
News

Customer Journey: What Makes Or Breaks Your Aud...
These metrics are called the ultimate "moments of truths" - referred to as the buying aspects that if clutched, they affects the customer's journey so positively that they instantly decide...
Customer Journey: What Makes Or Breaks Your Aud...
These metrics are called the ultimate "moments of truths" - referred to as the buying aspects that if clutched, they affects the customer's journey so positively that they instantly decide...

Is Social Media Becoming The Next Big Thing For...
Social media is not just a platform for sharing photos and updates; it has become the next big thing for customer support. Brands that embrace social media as a customer...
Is Social Media Becoming The Next Big Thing For...
Social media is not just a platform for sharing photos and updates; it has become the next big thing for customer support. Brands that embrace social media as a customer...

9 Surefire Tips To Hire The Best Animated Video...
Choosing the right 2D animation studio is a critical decision that can significantly impact your project's success and brand representation. As you navigate through the hiring process, remember that the...
9 Surefire Tips To Hire The Best Animated Video...
Choosing the right 2D animation studio is a critical decision that can significantly impact your project's success and brand representation. As you navigate through the hiring process, remember that the...

20 Undeniable Stats To Start Email Marketing In...
Email marketing continues to prove its effectiveness with significant ROI, widespread usage and evolving trends. From the increase in mobile email openings to the growing reliance on tools for automation,...
20 Undeniable Stats To Start Email Marketing In...
Email marketing continues to prove its effectiveness with significant ROI, widespread usage and evolving trends. From the increase in mobile email openings to the growing reliance on tools for automation,...

Best Customer Service: Get Personalization In Y...
The word "personalization" when infused into actions - simply means to offer tailored customer-interactions to value, and pinpoint the customer needs and preferences. Today, companies have gone ahead of the...
Best Customer Service: Get Personalization In Y...
The word "personalization" when infused into actions - simply means to offer tailored customer-interactions to value, and pinpoint the customer needs and preferences. Today, companies have gone ahead of the...

Agent Productivity: 4 Surefire Ways To Be Smart...
Although, there are multiple aspects that make any customer service bloom to its maximum potential, keeping a check on the productivity of the customer service agents is at the nexus...
Agent Productivity: 4 Surefire Ways To Be Smart...
Although, there are multiple aspects that make any customer service bloom to its maximum potential, keeping a check on the productivity of the customer service agents is at the nexus...