News & Updates

For the past 10 years we have been through many challenges, victories, problems and failures. Now we share our knowledge, cases and best practices with you:

News

4 Highly Significant Ways For A Great Working Culture In Your Company

4 Highly Significant Ways For A Great Working C...

Working culture is an invisible paradigm of characteristics that organizations exhibit on an individual level. It is an ethical, creative and managerial limit to which employees are accustomed to freedom....

4 Highly Significant Ways For A Great Working C...

Working culture is an invisible paradigm of characteristics that organizations exhibit on an individual level. It is an ethical, creative and managerial limit to which employees are accustomed to freedom....

6 Value-Adding Traits of  A Customer Support Rep

6 Value-Adding Traits of A Customer Support Rep

Refining your customer experience has become the backbone of sales - especially if you run an e-commerce store, or provide online services. It is said that having a team of...

6 Value-Adding Traits of A Customer Support Rep

Refining your customer experience has become the backbone of sales - especially if you run an e-commerce store, or provide online services. It is said that having a team of...

4 Proven Ways To Generate  Business Leads For  Brands Online

4 Proven Ways To Generate Business Leads For ...

Business lead generation is an induction of any potential visitor whose interest in your products and services is notable. It can happen on an enterprise level or via individual communication....

4 Proven Ways To Generate Business Leads For ...

Business lead generation is an induction of any potential visitor whose interest in your products and services is notable. It can happen on an enterprise level or via individual communication....

Experiences That Matter: 4 Moving Customer Service Stories For You

Experiences That Matter: 4 Moving Customer Serv...

We have experienced and shared wow customer-service stories ever since the advent of customer service in mainstream companies. It comes at our surprise that 70% of customers would pay more...

Experiences That Matter: 4 Moving Customer Serv...

We have experienced and shared wow customer-service stories ever since the advent of customer service in mainstream companies. It comes at our surprise that 70% of customers would pay more...

Is Hiring An Inbound Call Center A Smart Business Move?

Is Hiring An Inbound Call Center A Smart Busine...

There are multiple platforms that have received international traction of offering  great customer support to e-commerce stores, FMCG's, retail businesses and other business outlets such as social media, emails and...

Is Hiring An Inbound Call Center A Smart Busine...

There are multiple platforms that have received international traction of offering  great customer support to e-commerce stores, FMCG's, retail businesses and other business outlets such as social media, emails and...

How Does Outsourcing Empower Your Business In A Hyper-Competitive  Market?

How Does Outsourcing Empower Your Business In A...

Here's how we find that out by underlying the corporate benefits of hiring the contracted employees for your ventures: outsourcing your business. 

How Does Outsourcing Empower Your Business In A...

Here's how we find that out by underlying the corporate benefits of hiring the contracted employees for your ventures: outsourcing your business.