News & Updates
For the past 10 years we have been through many challenges, victories, problems and failures. Now we share our knowledge, cases and best practices with you:
News
Unlocking Live Chat Secrets for Maximum CX!
Live Chat support has predominantly become one of the most sought-after ways of delivering customer support by enabling customers to mark queries in real time with agents probing into their...
Unlocking Live Chat Secrets for Maximum CX!
Live Chat support has predominantly become one of the most sought-after ways of delivering customer support by enabling customers to mark queries in real time with agents probing into their...
6 Business Tasks To Outsource To Your Virtual P...
Rising overheads, confined time zones, and limited skill sets from office staffers have enabled the modern tech-booming companies to hire virtual personal assistants online. Normally, companies that famously hire in-house...
6 Business Tasks To Outsource To Your Virtual P...
Rising overheads, confined time zones, and limited skill sets from office staffers have enabled the modern tech-booming companies to hire virtual personal assistants online. Normally, companies that famously hire in-house...
Goggles4U: An Online Eyewear Super Store Refini...
BACKGROUND: Goggles4U is a B2C online platform selling discounted eyeglasses with an international customer base. Their business module for slashed-priced eyeglasses has enabled them to garner a large customer base...
Goggles4U: An Online Eyewear Super Store Refini...
BACKGROUND: Goggles4U is a B2C online platform selling discounted eyeglasses with an international customer base. Their business module for slashed-priced eyeglasses has enabled them to garner a large customer base...
How To Boost Your FCR Ratio With Live Chat Support
Customer Support is an imperative business practice that companies take in at the time of starting a business. It offers helpful business insights that help us discover our domains of...
How To Boost Your FCR Ratio With Live Chat Support
Customer Support is an imperative business practice that companies take in at the time of starting a business. It offers helpful business insights that help us discover our domains of...
4 Highly Significant Ways For A Great Working C...
Working culture is an invisible paradigm of characteristics that organizations exhibit on an individual level. It is an ethical, creative and managerial limit to which employees are accustomed to freedom....
4 Highly Significant Ways For A Great Working C...
Working culture is an invisible paradigm of characteristics that organizations exhibit on an individual level. It is an ethical, creative and managerial limit to which employees are accustomed to freedom....
6 Value-Adding Traits of A Customer Support Rep
Refining your customer experience has become the backbone of sales - especially if you run an e-commerce store, or provide online services. It is said that having a team of...
6 Value-Adding Traits of A Customer Support Rep
Refining your customer experience has become the backbone of sales - especially if you run an e-commerce store, or provide online services. It is said that having a team of...